Last updated: September 14, 2020
collection, use and disclosure of Your information when You use the Service and
You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the
using the Service, You
agree to the collection and use of information in accordance with this Privacy
Interpretation and Definitions
The words of which the initial letter is capitalized have
meanings defined under the
following conditions. The following definitions shall have the same meaning
whether they appear in singular or in plural.
means a unique account created for You to access our Service or parts of our
for the purpose of the CCPA (California Consumer Privacy Act), refers to the
Company as the legal entity that collects Consumers" personal information and
purposes and means of the processing of Consumers" personal information, or on
which such information is collected and that alone, or jointly with others,
purposes and means of the processing of consumers" personal information, that
in the State of California.
(referred to as either "the Company", "We", "Us" or "Our" in this Agreement)
to Toronto Mandarin School, Inc., 200 Consumers Rd., Suite 410, North York, ON
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a
person who is a California resident. A resident, as defined in the law, includes
individual who is in the USA for other than a temporary or transitory purpose,
individual who is domiciled in the USA who is outside the USA for a temporary or
are small files that are placed on Your computer, mobile device or any other
by a website, containing the details of Your browsing history on that website
refers to: Ontario, Canada
means any device that can access the Service such as a computer, a cellphone or a
Do Not Track (DNT)
is a concept that has been promoted by US regulatory authorities, in
particular the U.S. Federal Trade Commission (FTC), for the Internet industry to
implement a mechanism for allowing internet users to control the tracking of
activities across websites.
is any information that relates to an identified or identifiable individual.
For the purposes of the CCPA, Personal Data means any information that
to, describes or is capable of being associated with, or could reasonably be
directly or indirectly, with You.
for the purpose of the CCPA (California Consumer Privacy Act), means selling,
releasing, disclosing, disseminating, making available, transferring, or
communicating orally, in writing, or by electronic or other means, a Consumer"s
information to another business or a third party for monetary or other valuable
Service refers to the Website.
Service Provider means any natural or legal person who processes the
data on behalf of the
Company. It refers to third-party companies or individuals employed by the
facilitate the Service, to provide the Service on behalf of the Company, to
related to the Service or to assist the Company in analyzing how the Service is
Third-party Social Media Service refers to any website or any social
network website through
which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use
Service or from the Service infrastructure itself (for example, the duration of
Website refers to Toronto Mandarin School, accessible from
You means the individual accessing or using the Service, or the company,
or other legal
entity on behalf of which such individual is accessing or using the Service, as
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with
certain personally identifiable
information that can be used to contact or identify You. Personally identifiable
may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Bank account information in order to pay for products and/or services within the
When You pay for a product and/or a service via bank transfer, We may ask You to
information to facilitate this transaction and to verify Your identity. Such
include, without limitation:
Date of birth
Passport or National ID card
Bank card statement
Other information linking You to an address
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device"s Internet Protocol address
address), browser type, browser version, the pages of our Service that You visit,
and date of Your visit, the time spent on those pages, unique device identifiers and
When You access the Service by or through a mobile device, We may collect certain
information automatically, including, but not limited to, the type of mobile device
Your mobile device unique ID, the IP address of Your mobile device, Your mobile
system, the type of mobile Internet browser You use, unique device identifiers and
We may also collect information that Your browser sends whenever You visit our
when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
store certain information. Tracking technologies used are beacons, tags, and scripts
collect and track information and to improve and analyze Our Service.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is
sent. However, if You do not accept Cookies, You may not be able to use some parts
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your
computer or mobile device when You go offline, while Session Cookies are deleted as
You close your web browser. Learn more about cookies: All About Cookies.
We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available
Website and to enable You to use some of its features. They help to authenticate
prevent fraudulent use of user accounts. Without these Cookies, the services
asked for cannot be provided, and We only use these Cookies to provide You with
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the
as remembering your login details or language preference. The purpose of these
Cookies is to
provide You with a more personal experience and to avoid You having to re-enter
preferences every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the
users use the Website. The information gathered via these Cookies may directly
identify you as an individual visitor. This is because the information collected
typically linked to a pseudonymous identifier associated with the device you use
the Website. We may also use these Cookies to test new pages, features or new
of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies,
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
• To provide and maintain our Service,
including to monitor the usage of our Service.
• To manage Your Account:
to manage Your registration as a user of the Service. The Personal
Data You provide can give You access to different functionalities of the Service
available to You as a registered user.
• For the performance of a contract: the development, compliance and
undertaking of the
purchase contract for the products, items or services You have purchased or of any
contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other
of electronic communication, such as a mobile application"s push notifications
updates or informative communications related to the functionalities, products or
services, including the security updates, when necessary or reasonable for their
• To provide You with news, special offers and general information about
services and events which we offer that are similar to those that you have already
or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
We may share your personal information in the following situations:
• With Service Providers: We may share Your personal information with
Service Providers to
monitor and analyze the use of our Service, to advertise on third party websites to
after You visited our Service, for payment processing, to contact You.
• For Business transfers: We may share or transfer Your personal information
with, or during negotiations of, any merger, sale of Company assets, financing, or
acquisition of all or a portion of our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in
which case we will
and any other subsidiaries, joint venture partners or other companies that We
that are under common control with Us.
• With Business partners: We may share Your information with Our business
partners to offer
You certain products, services or promotions.
• With other users: when You share personal information or otherwise
interact in the public
areas with other users, such information may be viewed by all users and may be
distributed outside. If You interact with other users or register through a
Social Media Service, Your contacts on the Third-Party Social Media Service may see
name, profile, pictures and description of Your activity. Similarly, other users
able to view descriptions of Your activity, communicate with You and view Your
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the
necessary to comply with our legal obligations (for example, if we are required to
your data to comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data
generally retained for a shorter period of time, except when this data is used to
the security or to improve the functionality of Our Service, or We are legally
retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company"s operating
and in any other places where the parties involved in the processing are located. It
that this information may be transferred to — and maintained on — computers located
of Your state, province, country or other governmental jurisdiction where the data
protection laws may differ than those from Your jurisdiction.
represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is
will take place to an organization or a country unless there are adequate controls
including the security of Your data and other personal information.
Disclosure of Your Personal Data
If the Company is involved in a merger, acquisition or asset sale, Your Personal
transferred. We will provide notice before Your Personal Data is transferred and
Under certain circumstances, the Company may be required to disclose Your Personal
required to do so by law or in response to valid requests by public authorities
court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good
belief that such action is
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method
transmission over the Internet, or method of electronic storage is 100% secure.
strive to use commercially acceptable means to protect Your Personal Data, We cannot
guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
Service Providers have access to Your Personal Data only to perform their tasks on
behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service providers to monitor and analyze the use of our
Google Analytics is a web analytics service offered by Google that tracks and
website traffic. Google uses the data collected to track and monitor the use of our
This data is shared with other Google services. Google may use the collected data to
contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google
installing the Google Analytics opt-out browser add-on. The add-on prevents the
Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google
Terms web page: https://policies.google.com/privacy
We may use Your Personal Data to contact You with newsletters, marketing or
materials and other information that may be of interest to You. You may opt-out of
any, or all, of these communications from Us by following the unsubscribe link or
instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Mailchimp is an email marketing sending service provided by The Rocket Science
For more information on the privacy practices of Mailchimp, please visit their
We may provide paid products and/or services within the Service. In that case, we
third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided
directly to Our third-party payment processors whose use of Your personal
PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of
like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help
secure handling of payment information.
TD Online Mart
When You use Our Service to pay a product and/or service
bank transfer, We may ask You
to provide information to facilitate this transaction and to verify Your
The Company uses remarketing services to advertise on third
party websites to You after You
serve ads based on Your past visits to our Service.
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise
Google Display Network ads by visiting the Google Ads Settings page:
Google also recommends installing the Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout - for your web browser. Google
Browser Add-on provides visitors with the ability to prevent their data from
and used by Google Analytics.
For more information on the privacy practices of Google,
please visit the Google Privacy & Terms web page:
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting
To opt-out from Facebook"s interest-based ads, follow these instructions
Facebook adheres to the Self-Regulatory Principles for Online Behavioural
Advertising established by the Digital Advertising Alliance. You can also
from Facebook and other participating companies through the Digital
Alliance in the USA http://www.aboutads.info/choices/, the Digital
Alliance of Canada in Canada http://youradchoices.ca/ or the European
Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or
out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit
Data Policy: https://www.facebook.com/privacy/explanation
Your Rights under the CCPA
California, You have the
• The right to notice. You must be properly notified which categories of
Personal Data are
being collected and the purposes for which the Personal Data is being used.
• The right to access / the right to request. The CCPA permits You to request
from the Company information regarding the disclosure of Your Personal Data that has
collected in the past 12 months by the Company or its subsidiaries to a third-party
third party"s direct marketing purposes.
• The right to say no to the sale of Personal Data. You also have the right
to ask the
Company not to sell Your Personal Data to third parties. You can submit such a
visiting our "Do Not Sell My Personal Information" section or web page.
• The right to know about Your Personal Data. You have the right to request
and obtain from
the Company information regarding the disclosure of the following:
The categories of Personal Data collected
The sources from which the Personal Data was collected
The business or commercial purpose for collecting or selling the Personal Data
Categories of third parties with whom We share Personal Data
The specific pieces of Personal Data we collected about You
• The right to delete Personal Data.
You also have the right to request the deletion of Your
Personal Data that have been collected in the past 12 months.
• The right not to be discriminated against.
You have the right not to be discriminated
against for exercising any of Your Consumer"s rights, including by:
Denying goods or services to You
Charging different prices or rates for goods or services, including the use of
or other benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services
different level or quality of goods or services.
Exercising Your CCPA Data Protection Rights
In order to exercise any of Your rights under the CCPA, and if you are a California
resident, You can email or call us or visit our "Do Not Sell My Personal
section or web page.
The Company will disclose and deliver the required information free of charge within
of receiving Your verifiable request. The time period to provide the required
may be extended once by an additional 45 days when reasonable necessary and with
Do Not Sell My Personal Information
We do not sell personal information. However, the Service
Providers we partner with (for
example, our advertising partners) may use technology on the Service that "sells"
information as defined by the CCPA law.
If you wish to opt out of the use of your personal
advertising purposes and these potential sales as defined under CCPA law, you may do
following the instructions below.
Please note that any opt out is specific to the browser You
You may need to opt out on
every browser that you use.
You can opt out of receiving ads that are personalized as
served by our Service Providers by
following our instructions presented on the Service:
From Our "Cookie Consent" notice banner
Or from Our "CCPA Opt-out" notice banner
Or from Our "Do Not Sell My Personal Information" notice banner
Or from Our "Do Not Sell My Personal Information" link
The opt out will place a cookie on Your computer that is unique to the browser You
opt out. If you change browsers or delete the cookies saved by your browser, you
to opt out again.
Your mobile device may give you the ability to opt out of the use of information
apps you use in order to serve you ads that are targeted to your interests:
"Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android
"Limit Ad Tracking" on iOS devices
You can also stop the collection of location information
Your mobile device by changing
the preferences on your mobile device.
"Do Not Track" Policy as Required by California Online Privacy
Protection Act (CalOPPA)
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your
browsing activities. If You are
visiting such websites, You can set Your preferences in Your web browser to inform
that You do not want to be tracked. You can enable or disable DNT by visiting the
preferences or settings page of Your web browser.
The Service may contain content appropriate for children
the age of 13. As a parent,
you should know that through the Service children under the age of 13 may
activities that involve the collection or use of personal information. We use
efforts to ensure that before we collect any personal information from a child, the
parent receives notice of and consents to our personal information practices.
We also may limit how We collect, use, and store some of the information of Users
and 18 years old. In some cases, this means We will be unable to provide certain
functionality of the Service to these Users. If We need to rely on consent as a
for processing Your information and Your country requires consent from a parent, We
require Your parent"s consent before We collect and use that information.
We may ask a User to verify its date of birth before collecting any personal
from them. If the User is under the age of 13, the Service will be either blocked or
redirected to a parental consent process.
Information Collected from Children Under the Age of 13
The Company may collect and store persistent identifiers such as cookies or IP
from Children without parental consent for the purpose of supporting the internal
of the Service.
We may collect and store other personal information about children if this
submitted by a child with prior parent consent or by the parent or guardian of the
The Company may collect and store the following types of personal information about
when submitted by a child with prior parental consent or by the parent or guardian
• First and/or last name
Date of birth
Parent"s or guardian"s name
Parent"s or guardian"s email address
For further details on the information We might collect, You can refer to the "Types
disclosure of personal information collected from and about children.
A parent who has already given the Company permission to collect and use his child
information can, at any time:
Review, correct or delete the child"s personal information
Discontinue further collection or use of the child"s personal information
To make such a request, You can write to Us using the
information provided in this
Your California Privacy Rights (California"s Shine the Light law)
Under California Civil Code Section 1798 (California"s Shine the Light law),
residents with an established business relationship with us can request information
year about sharing their Personal Data with third parties for the third parties"
If you"d like to request more information under the California Shine the Light law,
you are a California resident, You can contact Us using the contact information
California Privacy Rights for Minor Users (California Business and Professions Code
California Business and Professions Code section 22581 allow California residents
age of 18 who are registered users of online sites, services or applications to
obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, You can
using the contact information provided below, and include the email address
Be aware that Your request does not guarantee complete or comprehensive removal of
or information posted online and that the law may not permit or require removal in
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You
a third party link, You will be directed to that third party"s site. We strongly
We have no control over and assume no responsibility for the content, privacy
practices of any third party sites or services.
We will let You know via email and/or a prominent notice on Our Service, prior to
becoming effective and update the "Last updated" date at the top of this Privacy
By email: email@example.com
By phone number: 416.304.2060